Effective Date: August 8, 2026
Last Updated: August 8, 2026
Viventa Health (“Viventa Health”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:
As a healthcare and wellness organization, we understand that certain information may be particularly sensitive. We take appropriate measures to protect personal information in accordance with applicable laws and regulations.
The UAE’s Personal Data Protection Law provides a framework governing the collection and processing of personal data and establishes rights and obligations relating to personal data protection.
Depending on how you interact with Viventa Health, we may collect information such as:
Information you voluntarily provide when contacting us, requesting information, discussing our services, or submitting forms through the Website.
Where relevant to a service or interaction, we may process information relating to your health, wellness, healthcare needs, or related circumstances.
Because health information may constitute sensitive personal data under UAE law, we only seek to collect and process such information where there is an appropriate lawful basis and where reasonably necessary for the relevant purpose.
When you visit our Website, certain technical information may be collected automatically, such as:
We may collect information:
We may use personal information for purposes including:
We will seek to use personal information only for appropriate and legitimate purposes and in accordance with applicable data protection requirements.
Depending on the circumstances, we may process personal information based on:
Where processing is based on consent, you may have the right to withdraw your consent, subject to applicable legal requirements and limitations.
Some information handled by healthcare organizations may be particularly sensitive, including information relating to a person’s physical or mental health and healthcare services.
Under UAE law, health-related information is included within the definition of sensitive personal data.
Viventa Health will take appropriate measures to protect sensitive personal information and will process such information only where permitted by applicable law and for legitimate, specified purposes.
Where consent is required, we will obtain consent in the manner required by applicable law.
We may share personal information with appropriate parties where necessary for legitimate business, healthcare, operational, or legal purposes.
These parties may include:
We do not intend to sell personal information for monetary gain.
We may use third-party companies to support our Website and business operations, including hosting, security, analytics, communications, information technology, and other services.
Such providers may process personal information on our behalf and will be expected to handle information in accordance with applicable contractual, security, and legal requirements.
Some service providers or technology systems used by Viventa Health may process or store information outside the United Arab Emirates.
Where personal information is transferred across borders, we will take appropriate steps to ensure that such transfers are handled in accordance with applicable data protection requirements.
The UAE Personal Data Protection Law contains requirements relating to certain cross-border transfers of personal data.
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, or misuse.
These measures may include:
However, no online service or electronic transmission can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on:
When information is no longer required, we will take appropriate steps to securely delete, anonymize, or otherwise dispose of it where appropriate.
Our Website may use cookies and similar technologies to:
You may be able to control or disable cookies through your browser settings.
Some Website features may not function correctly if certain cookies are disabled.
If Viventa Health uses analytics, advertising, marketing, or other non-essential cookies, we recommend implementing an appropriate cookie consent mechanism on the Website and listing the relevant providers and purposes.
Subject to applicable law and any applicable limitations, you may have rights relating to your personal information, including rights to:
The UAE Personal Data Protection Law provides individuals with various rights relating to their personal data, including rights concerning correction, restriction, objection, and other matters.
To exercise a privacy right, please contact us using the details below.
We may need to verify your identity before processing certain requests.
Where permitted by applicable law, Viventa Health may contact you about services, updates, wellness information, or other communications that may be relevant to you.
Where required, we will obtain appropriate consent before sending direct marketing communications.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.
The UAE Personal Data Protection Law recognizes a right to object to processing for direct marketing purposes.
Our Website is not intended to knowingly collect personal information directly from children without appropriate authorization or consent where required by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have a concern about how your personal information is handled, please contact us:
Viventa Health
Email: info@viventahealth.com
Location: United Arab Emirates
Phone: +1 (321) 654 9875